bdjk Privacy Policy —
Your Data, Protected and Transparent
At bdjk, your personal information is handled with the highest standards of care and confidentiality. This Privacy Policy explains exactly what data we collect, why we collect it, how we store it, and what rights you hold over your information as a registered player on our Bangladesh betting and casino platform.
Six Core Principles That Govern How bdjk Handles Your Data
Every decision we make about data collection, processing, and storage is grounded in these six principles. They reflect our commitment to being a trustworthy platform for players across Bangladesh.
Lawful & Fair Collection
bdjk collects personal data only through lawful, transparent means. We tell you what we collect, why we collect it, and how long we retain it — before or at the point of collection. We never obtain data through deceptive or coercive means.
Purpose Limitation
Data collected for one purpose will not be repurposed for unrelated uses without your explicit consent. Your account information is used for account management; your transaction data is used for payment processing — not for selling to advertisers or unrelated third parties.
Data Minimisation
We collect only the information that is strictly necessary for the services we provide. bdjk does not collect excessive data. If a piece of information is not required for account operation, identity verification, or regulatory compliance, we do not request it.
Accuracy & Correction Rights
bdjk takes reasonable steps to ensure the personal data we hold is accurate and up to date. You have the right to request correction of any inaccurate information at any time by contacting our support team at [email protected]. Corrections are typically processed within five business days.
Storage Limitation
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. Once the retention period expires, data is securely deleted or anonymised in accordance with our data retention schedule.
Your Rights & Control
You retain meaningful control over your personal data at all times. bdjk supports your right to access, correct, restrict, object to, and request deletion of your data, subject to applicable legal and regulatory retention requirements. Contact [email protected] to exercise any of these rights.
Important Notice: By registering an account on bdjk or continuing to use our platform at bdjk.io, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and storage of your personal data as described herein. If you do not agree with any provision of this Privacy Policy, you must discontinue use of the bdjk platform immediately.
Introduction
This Privacy Policy ("Policy") is issued by bdjk ("the Company", "we", "us", "our"), the operator of the online betting and casino platform accessible at bdjk.io ("the Platform"). It describes how bdjk collects, uses, stores, shares, and protects the personal information of individuals who register accounts, browse the Platform, or interact with any of our services.
bdjk is committed to protecting the privacy and personal data of all users, with particular care given to the data of registered players located in Bangladesh and other permitted jurisdictions. We apply industry-standard security measures, follow internationally recognised data protection principles, and process your data only for the purposes described in this Policy.
This Policy should be read together with bdjk's Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement governing your use of the Platform.
Last Updated: This Privacy Policy was last reviewed and updated on January 1, 2026. bdjk will notify registered users of any material changes to this Policy via the email address on file and via a notice displayed on the Platform.
Data We Collect
bdjk collects personal data that is necessary for providing a safe, compliant, and functional betting and casino service. The categories of personal data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, NID / passport number | Age verification, KYC compliance, account registration |
| Contact Data | Mobile number, email address, district / city (e.g., Dhaka, Chittagong, Sylhet) | Account communications, support correspondence, verification |
| Financial Data | bKash number, Nagad number, Rocket number, Upay number, bank account details | Deposit and withdrawal processing, fraud prevention |
| Transaction Data | Deposit amounts (৳), withdrawal amounts (৳), bet history, game session records | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, features accessed, time spent on Platform | Improving user experience, personalisation, analytics |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support, quality assurance, complaint handling |
Sensitive Data: bdjk does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If you voluntarily disclose such information in communications with our support team, it will be treated with the highest level of confidentiality and will not be used for any marketing or analytical purpose.
How We Collect Your Data
bdjk collects personal data through the following means:
- Direct Submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawal requests, contacting our support team, or participating in promotions.
- Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and session tracking software. See Section 7 (Cookies & Tracking) for full details.
- Third-Party Payment Providers: Confirmation data received from payment partners including bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal transaction. This data is limited to transaction reference numbers, amounts, and status updates.
- Identity Verification Partners: Where bdjk engages third-party KYC (Know Your Customer) verification services, those services may return identity confirmation data to bdjk following your submission of verification documents. The third-party provider's own privacy policy will govern how your documents are processed on their systems.
- Game Provider Data: Technical session data received from game studio providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, relating to game rounds played on the bdjk Platform.
How We Use Your Data
bdjk uses your personal data for the following specific purposes:
- Account Registration and Management: To create, maintain, and administer your bdjk account, including verifying your identity, age, and eligibility to use the Platform.
- Service Delivery: To provide you with access to cricket betting, live casino, slots, and all other features available on the bdjk Platform.
- Payment Processing: To process your deposits via bKash, Nagad, Rocket, Upay, or bank transfer, and to process withdrawal requests to your registered payment method.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other prohibited activities that could harm you or the integrity of the Platform.
- Responsible Gaming Compliance: To monitor gaming behaviour for signs of problem gambling and to apply responsible gaming tools including deposit limits, session limits, and self-exclusion where necessary. See our Responsible Gaming page.
- Customer Support: To respond to your support queries, complaints, and account requests in a timely and effective manner.
- Legal and Regulatory Compliance: To comply with applicable legal obligations including anti-money laundering (AML) requirements, age verification obligations, and record-keeping requirements.
- Platform Improvement: To analyse usage patterns and technical performance data in order to improve the functionality, reliability, and user experience of the bdjk Platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and event updates where you have opted in to receive such communications. You may withdraw consent for marketing communications at any time by contacting [email protected].
Legal Basis for Processing
bdjk processes your personal data on the following legal bases:
- Contractual Necessity: Processing that is necessary to fulfil our contractual obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery.
- Legal Obligation: Processing that is required for bdjk to comply with applicable legal and regulatory obligations, including identity verification, AML screening, and responsible gaming requirements.
- Legitimate Interests: Processing carried out for bdjk's legitimate business interests, including fraud prevention, platform security, and improving our services, provided such interests are not overridden by your rights and freedoms.
- Consent: Processing based on your specific, informed, and freely given consent, including the sending of direct marketing communications. Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing and Disclosure
bdjk does not sell, rent, or trade your personal data to third parties. We share your data only in the following strictly controlled circumstances:
- Payment Processors: Your financial data is shared with payment partners (bKash, Nagad, Rocket, Upay, and partner banks) solely for the purpose of processing your transactions. These partners are contractually bound to use your data only for payment processing and are prohibited from using it for any other purpose.
- Game Content Providers: Technical session identifiers are shared with game studio providers including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe to facilitate game delivery and settlement. No personally identifiable information beyond a session reference is shared with game providers.
- Identity Verification Services: Where third-party KYC services are used, your identity documents are transmitted to the verification partner solely for the purpose of confirming your identity. Such partners operate under strict data processing agreements.
- Legal and Regulatory Authorities: bdjk may disclose personal data to competent authorities where required by law, court order, or regulatory demand. In such cases, bdjk will disclose only the minimum data necessary to satisfy the legal requirement.
- Corporate Transactions: In the event of a merger, acquisition, or restructuring of bdjk's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
No Sale of Data: bdjk will never sell, license, or otherwise commercially exploit your personal data to advertisers, data brokers, or any third-party commercial entities. Your data is used exclusively to operate and improve the bdjk Platform and to fulfil legal obligations.
Cookies & Tracking Technologies
bdjk uses cookies and similar tracking technologies to operate the Platform, maintain session state, detect fraud, and analyse usage patterns. The following categories of cookies are used on bdjk.io:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, load balancing, security tokens, anti-fraud checks | Session / up to 24 hours |
| Functional | Remember your preferences (language, game view settings, notification preferences) | Up to 90 days |
| Analytics | Measure page performance, track user journeys, identify usability issues | Up to 12 months |
| Fraud Detection | Identify suspicious login patterns, device fingerprinting for account protection | Up to 30 days |
You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the bdjk Platform, including your ability to log in and maintain an active session. Disabling analytics or functional cookies will not affect your ability to use core platform features.
Data Security
bdjk implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmitted between your device and bdjk.io is encrypted using industry-standard SSL/TLS protocols. This protects your login credentials, payment details, and personal information from interception during transmission.
- Encrypted Data Storage: Sensitive personal data — including identity documents, financial account numbers, and passwords — is stored in encrypted form in our secured databases. Passwords are hashed using a one-way cryptographic function and are never stored in readable form.
- Access Controls: Access to personal data within bdjk's internal systems is strictly limited to authorised personnel who require access to perform their specific job functions. All internal access to personal data is logged and subject to periodic audit.
- Two-Factor Authentication: bdjk offers two-factor authentication (2FA) for all registered accounts. We strongly recommend all users enable 2FA to add an additional layer of protection to their account credentials.
- Fraud Monitoring: Our automated security systems monitor account activity around the clock for patterns consistent with unauthorised access, account takeover attempts, and fraudulent transactions. Suspicious activity triggers immediate investigation.
Your Responsibility: While bdjk takes extensive measures to protect your data, account security also depends on you. You must keep your password and 2FA codes strictly confidential and must not share them with anyone. bdjk will never ask you for your password via email, chat, or phone. If you receive any communication requesting your password, treat it as a phishing attempt and report it to [email protected] immediately.
Data Retention
bdjk retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to honour our contractual obligations to you, and to comply with applicable legal and regulatory requirements. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years after closure | Legal and regulatory obligation |
| Transaction and Financial Data | 7 years from date of transaction | AML compliance, financial record-keeping |
| Betting and Game History | 5 years from date of activity | Dispute resolution, responsible gaming monitoring |
| Support Communications | 3 years from date of last communication | Quality assurance, complaint handling |
| Technical and Usage Data | 12 months from collection | Platform analytics and security |
| Marketing Consent Records | Until consent is withdrawn plus 3 years | Demonstrating lawful basis for marketing |
Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform development purposes.
Your Privacy Rights
As a registered user of bdjk, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request" and include your account username and a clear description of your request.
- Right of Access: You have the right to request a copy of the personal data bdjk holds about you. We will provide this information within 30 days of receiving a verified request.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Corrections to identity data may require re-submission of supporting documents.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained to comply with legal obligations (see Section 9) and cannot be deleted on request.
- Right to Restriction: You have the right to request that bdjk restrict the processing of your personal data in certain circumstances, such as while a rectification request is pending or where you contest the lawfulness of processing.
- Right to Object: You have the right to object to the processing of your personal data where it is based on legitimate interests, including direct marketing. Where you object to marketing, bdjk will cease marketing communications immediately upon receipt of your objection.
- Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another service provider where technically feasible.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Response Timeframe: bdjk will acknowledge all privacy rights requests within 5 business days of receipt and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly.
Children's Privacy
The bdjk Platform is strictly restricted to individuals aged 21 years and above. bdjk does not knowingly collect, process, or store personal data relating to minors under the age of 21. We apply mandatory age verification checks during the account registration process to prevent underage access to the Platform.
If bdjk becomes aware that personal data has been collected from an individual under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on bdjk, please contact us immediately at [email protected] so we can investigate and take appropriate action.
21+ Only: For adults aged 21 and above only. If you are under 21 years of age, you are strictly prohibited from registering an account or placing bets on the bdjk Platform. Misrepresenting your age during registration is a violation of our Terms & Conditions and may result in permanent account closure and forfeiture of any funds held in the account.
Third-Party Links
The bdjk Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game content studios (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe). When you interact with third-party payment platforms to complete a deposit or withdrawal, you will be subject to that third party's own privacy policy and terms of service.
bdjk is not responsible for the privacy practices of third-party platforms and has no control over how those platforms collect or use your personal data once you leave the bdjk.io domain. We encourage you to review the privacy policies of any third-party service you use in connection with your bdjk account before submitting personal data to them.
Changes to This Privacy Policy
bdjk reserves the right to update, amend, or replace this Privacy Policy at any time. Any changes will take effect from the date the revised Policy is published on the bdjk.io website. We will notify registered users of material changes via the email address associated with their account and via a prominent notice displayed on the Platform for a period of no less than 14 days following any material revision.
Your continued use of the bdjk Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected]. Continued use after the notification period will be treated as acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how bdjk is protecting your personal data. The "Last Updated" date at the top of Section 1 will always reflect the date of the most recent revision.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdjk handles your personal data, please contact our Data Protection team using the details below. All privacy-related enquiries are handled by a dedicated team and will receive a response within 5 business days.
Data Protection Contact:
Email: [email protected] (subject line: "Privacy Rights Request")
Platform: bdjk.io
Operating Hours: Monday to Sunday, 09:00 – 23:00 Bangladesh Standard Time (BST, UTC+6)
When submitting a privacy-related request, please include your registered account username, the nature of your request, and any supporting information that will help us locate and verify your data. We may request additional verification to confirm your identity before processing any data access, correction, or deletion request.
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